For Students

Appletree Medical Centre

AppleTree Medical Centre:

Apple Tree Medical Centre offers a comprehensive list of medical services to the York University community.

Location: York Lanes
Hours: Monday to Friday, 8:30 a.m - 7 p.m; Saturday, 10 a.m - 2 p.m; Sunday, closed
For appointments: 647-722-2370

Big White Wall

Big White Wall

Big White Wall a free online mental health and wellbeing service offering self-guided programs and creative outlets that includes a space to express, connect, learn and remain anonymous.

BounceBack Ontario

BounceBack Ontario

BounceBack Ontario is a free skill-building program that offers two forms of support: online videos; and telephone coaching sessions with guided workbooks.

Centre for Aboriginal Student Services (CASS)

Centre for Aboriginal Student Services (CASS)

The Centre for Aboriginal Student Services strives to create a sense of belonging and to support the academic, spiritual, physical and emotional well-being to a diverse Indigenous student population. We provide a safe community space that offers culturally appropriate support services and programs to facilitate students’ success throughout their post-secondary studies.

Location: 246 York Lanes
Hours: Monday - Friday, 8:30 a.m - 4:30 p.m
Phone: 416-736-5571

Centre for Human Rights Equity and Inclusion (CHREI)

Centre for Human Rights Equity and Inclusion (CHREI)

The CHR receives and processes human rights concerns and complaints brought forward by York students, faculty, and staff.

The CHR responds to York student, faculty, and staff inquiries, concerns and complaints relating to breaches of provincial human rights legislation and/or York human rights policies and procedures.  York University has a procedure for dealing with complaints of harassment or discrimination that our team follows.

Location: 2070 Victor Phillip Dahdaleh Bldg (formerly TEL Bldg)
Hours: Monday - Friday, 9 a.m - 5 p.m
Phone: 416-736-5682

Glendon Counselling Services

Glendon — Accessibility, Well-Being and Counselling Centre (AWC)

The AWC offers a variety of services for Glendon students. These services include personal counselling and accessibility services for students with learning disability, mental health disability or physical, sensory and medical disability.

Location: Glendon Hall. Room 111A
Hours: Monday - Friday: 9 a.m - 5 p.m (September 1 to June 30)
Phone: 416-487-6709



Students that need support outside of York University can contact Good2Talk

Dial 1-866-925-5454 or 2-1-1
free, confidential and anonymous service for post-secondary students in Ontario
resources, referrals and professional counselling
Good2Talk is a new, toll-free post-secondary student mental health helpline created as part of the Ministry of Training, Colleges and Universities’ (MTCU) Mental Health Innovation Fund. Free, bilingual, confidential and anonymous, Good2Talk offers professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario.

York Community members who identify as Indigenous can also connect with the First Nations and Inuit Help line. This service is a multilingual, free, confidential, mental health help line for Indigenous Canadians. They provide immediate, culturally relevant crisis counselling support 24 hours a day, 7 days a week, 365 days a year.

Dial: 1-855-242-3310
Provides immediate, culturally relevant crisis counselling support
Refers callers to additional supports if needed
Provides services in English ; French ; Cree ; Inuktitut ; Ojibway

GradConnect Wellness Services

GradConnect Wellness Services

GradConnect Wellness Services aims to support and enhance the mental health and well-being of York University graduate students as they pursue their academic goals through the development and implementation of resources, services, and supports designed to help graduate students connect with their wellness. Amoung the services and programming offered is a fast-access Wellness Consultation service for graduate students. Grad students can request a wellness consultation for help with:

  • Concerns about mental health
  • Balancing life as a graduate student
  • Personal wellness goal setting
  • Transitioning to graduate school
  • Difficulty coping with stress, anxiety, self-doubt, overwhelm or isolation
  • Staying healthy while progressing through one’s degree program
  • Exploring options for mental health and wellness services at York University or in the community
  • Psychoeducation and resources

To schedule a consultation, please visit the Wellness Consultations page.
Location: 230 York Lanes
Hours: Monday - Friday: 8:30am - 4:30pm
Phone: 416-736-2100 ext. 33379

Health Education & Promotion

Health Education and Promotion is a team of York students and staff that collaboratively work with on and off campus stakeholders to create a community that supports students’ health and well-being. We provide outreach, workshops and one-on-one peer support for students with regards to mental health, sexual health, alcohol and other drugs and nutrition, all from a harm reduction approach.

Location: s172 Ross Building
Hours: Monday-Friday: 9 a.m-4:30 p.m
Phone: 416-736-5144



In partnership with Morneau Shepell, the keep.meSAFE Student Support program offers free counseling support 24/7/365 through the My SSP app. This is a confidential and voluntary service available to you through York.

Learning Skills Services

Learning Skills Services (LSS)

Learning Skills Specialists are available to assist students who would like to find strategies to manage their time more effectively, stay on top of their studies, prevent problems later on in the term, and get the most out of their university experience.

Location: Scott Library Learning Commons Hub
Hours: 9am - 4:30 pm: Monday, Wednesday, Thursday, Friday; 9am - 7pm: Tuesday
Phone: 416-736-5144

Office of Student Community Relations (OSCR)

The Office of Student Community Relations (OSCR) supports students impacted by critical incidents, facing personal crises or multiple complex issues. OSCR supports students, parent/guardians and the community in its role as the University liaison in the management of critical incident cases. OSCR works with students to resolve complaints regarding inappropriate student behaviour either informally or through formal disciplinary processes.

Phone: 416-736-5231
Location: W128 Bennett Centre for Student Services


Student Accessibility Services (SAS)

Student Accessibility Services (SAS) provides educational support to students with documented disabilities in accordance with the Ontario Human Rights Code and York Senate Policy on Academic Accommodation for Students with Disabilities

Students on the Keele Campus

To register with SAS, students must be enrolled in degree-granting programs on the Keele campus of York University.  As part of registration, students must provide BOTH their disability related documentation AND complete an online questionnaire.

Students on the Glendon Campus

The Accessibility, Well-Being and Counselling (AWC) Centre at Glendon campus also offers a range of services to Glendon students, including personal counselling, career counselling and accessibility services for students with learning, mental health, physical, sensory and medical disabilities.”

Student Counselling, Health & Well-being (SCHW)

Student Counselling, Health & Well-being (SCHW)

This unit helps York students to realize, develop and fulfill their personal potential in order to maximally benefit from their university experience and manage the challenges of university life. Students come to SCHW because of a wide range of concerns including, but not limited to: depression, anxiety, abuse, stress, self-esteem, relationship issues, eating and body image as well as issues related to sexuality, short-term individual, couple, and group counselling, crisis intervention and consultations regarding students in distress/crisis and issues related to overall mental health.

Location: N110 Bennett Centre for Student

Hours: 9 a.m - 4 p.m: Monday - Friday

Phone: 416-736-5297

Sexual Assault Survivors' Support Line & Leadership (SASSL)

Sexual Assault Survivors' Support Line & Leadership (SASSL)

SASSL provides unbiased and non-judgmental peer support and referrals to survivors of sexual violence. Educational outreach programs and information sessions are offered.

Location: 4th Floor of the Student Centre, Room B449
Office Hours (Summer 2018)

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    • Monday: 10 a.m – 3 p.m
    • Tuesday: 10 a.m – 5 p.m


  • Wednesday: 10 a.m – 2 p.m
  • Thursday: 10 a.m – 2 p.m
  • Friday: 10 a.m – 2 p.m
  • Saturday & Sunday: CLOSED
  • Holidays: CLOSED (unless otherwise posted)

A 24 hour support line operates from September to April

The Centre for Sexual Violence Response, Support & Education (The Centre)

The Centre for Sexual Violence Response, Support & Education (The Centre) coordinates supports and resources for all members of the community that have experienced sexual violence, receives disclosures and complaints, facilitates safety planning, and assists survivors through the complaint process.

Phone: 416-736-5211 (24/7)
Location: 301 York Lanes

York University Psychology Clinic (YUPC)

York University Psychology Clinic (YUPC)

YUPC is a community mental health and training centre associated with the Department of Psychology in the Faculty of Health. The clinic utilizes the latest knowledge on effective assessment and treatment. The clinic provides a range of leading edge, effective mental health services to keep people of all ages living healthy, productive lives.

Location: Behavioral Sciences Building, Reception Room 104
Hours: Monday - Friday: 9:00 a.m - 6:30 p.m; appointments can be arranged outside these hours
Phone: 416-650-8488